For veterinarians and pet services

Vet with patient. Groomer doing cosmetic dog work. Hotel cleaning kennel. Phone rings.

Pet services have similarities to medicine — emotionally upset pet owner wants immediate response. But you have a patient you can’t leave.

MissCall responds within 2 seconds — distinguishing acute/non-acute.

For whom

Veterinary medicine

• Veterinary clinics — outpatient + surgery
• Solo vets — cattle, horses (field practice)
• Specialized vets — dental, dermatology, orthopedics

Pet care

• Groomers — cosmetic dog/cat care
• Hotels for dogs / cats — boarding
• Dog trainers — individual training
• Behavioral consultants — problem behaviors
• Home pet care — walking, feeding when away

Real case from Olomouc

Dr. Tereza B., small animal clinic: "Clinic 2 vets + 2 nurses. Before MissCall chaos — nurse picking up phone during exam, doctor interrupting surgery. After MissCall: separated templates for hours (nurse picks up if can), non-acute (callback), acute (vet emergency number). Stress in clinic dropped 50%."

Templates

Vet with patient: "Good morning, I’m with a patient. Will call back within an hour. For emergencies (bleeding, poisoning): call vet emergency [tel]."