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Frequently Asked Questions

We collected the most common questions from new users. If you do not find your answer here, email us at misscall@ipbeauty.cz — we typically respond within 24 hours.

General

What is MissCall?

An Android app that automatically replies via SMS to every missed call. The SMS is sent from your SIM card within 2 seconds. For freelancers, doctors, tradespeople, realtors, cosmeticians, photographers, e-shops — anyone who answers phones as part of their work.

How does it work?

You download the app, create an account on the web (2 min), choose templates, set a schedule. When someone calls and you don't pick up, MissCall sends an automatic SMS from your SIM within 2 seconds.

Is MissCall available in my country?

MissCall is currently available only in 27 EU member states: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. Not available: USA, Canada, UK, Switzerland, Australia, or other non-EU countries.

Does it work on iPhone?

No. iOS does not allow apps to send SMS in background. MissCall exists only for Android (8.0+). iOS version is not planned.

Does it work on Xiaomi (MIUI), Samsung (One UI), Huawei?

Yes. The app has a setup wizard for battery optimization for each manufacturer.

Price and payment

How much does it cost?

From €4/month (Personal plan, 1 phone). First 60 days free, no credit card required. Detail in pricing.

What about my own SMS costs?

SMS goes from your SIM, so you pay your operator the regular SMS rate (usually €0–€0.10 per SMS). With an unlimited tariff you pay nothing extra. MissCall does not charge for sending.

Can I cancel anytime?

Yes. In account settings. Service stays active until end of paid period. No cancellation fees.

Is there an annual discount?

Yes. Annual subscription costs as 10 months — 2 months free. Can be cancelled anytime with proportional refund.

Technical

Do I need internet?

Not for sending SMS — that goes through GSM. Internet is needed only for syncing settings with the web. The app caches rules and templates locally and works offline after first sync.

Does it work with dual SIM?

Yes. In settings you can choose which SIM card SMS goes from. Default is the primary SIM in the phone.

Doesn't it kill my battery?

No. The app does not run continuously — it activates only when a call comes in. Battery usage is in the order of tenths of a percent per day, often not even registered by built-in stats.

What about Do Not Disturb mode?

MissCall works in DND mode too. Missed call detection happens at OS level, independent of sound or vibration.

What about phone restart?

The app starts automatically after Android boot. You don't have to think about it.

Privacy and data

What data do you collect?

Only email (for login), SIM phone numbers (for device identification), your text templates, and SMS history (date, recipient number, used template — not the message body). No GPS tracking, no reading your other SMS, no contact access except where you set "only contacts from address book" rule.

Are you GDPR compliant?

Yes. Data is stored in the EU (Firebase region europe-west3 — Frankfurt). You can request deletion of your account and all data anytime as required by GDPR. See privacy policy.

Do you see content of my SMS?

No. SMS body is generated on your phone and sent via Android SMS API. Our servers see only the templates you created (because you store them there) — but never the actual messages sent to callers.

Support

How do I contact support?

Email misscall@ipbeauty.cz. Average response: 4–12 hours business days.

What if the app stops working after Android update?

We test every new major Android version before release. If anything breaks, we ship a fix usually within a few days. App updates are automatic.

Why not USA / UK / Switzerland?

Each country has different regulations for automated SMS (TCPA in USA, CASL in Canada, FADP in Switzerland, etc.). Compliance requires significant additional work that we have not yet completed. Currently focused on EU. Possible expansion to other markets in 2027+.

Did not find your answer?

Email us at misscall@ipbeauty.cz and we will get back to you within 24 hours.