Automatic SMS reply for doctors and clinics

MissCall was built by a doctor. Used in our gynecology clinic IP Beauty Kladno since May 2024. But it works equally well for tradespeople, realtors, cosmeticians and other professions.

A patient calls. You're in examination, in surgery, with another patient. Phone rings, you can’t pick up. Patient doesn’t know when you’ll call back — sometimes you never do. This situation is familiar to every outpatient doctor.

Real data from our clinic, Kladno

• Before MissCall: ~30% of missed calls had no second attempt
• After MissCall: ~5%
• Receptionist saves 10 callback calls per day
• Patients know the response time (within 30 minutes)

Template we use

"Good morning, this is the automatic assistant of IP Beauty clinic. The doctor is currently with a patient. They will call back within 30 minutes. To book outside hours: ipbeauty.cz/objednat. For emergencies, call 112."

For whom in medicine

• Private outpatient clinics — gynecology, dermatology, dentistry, eye care, plastic surgery
• Doctors without reception — specialists with no 24/7 secretary
• General practitioners during office hours
• Private clinics with multiple doctors (up to 30 phones from one account)

Pricing for clinic

Personal €4 (1 phone), Office €8 (5 phones), Business €16 (15 phones), Corporate €32 (30 phones). First 60 days free, no credit card required. Full pricing →

GDPR and patient privacy

MissCall is GDPR compliant. Caller phone numbers stored 90 days, then auto-deleted. AES-256 encryption. EU servers (Czech Republic + Germany). Suitable for healthcare data processing — DPA (Data Processing Agreement) available for clinics with multiple staff.